Cisco Cisco IPCC Web Option
Explorer and List Tools
Use the Configuration Manager's Explorer and List tools to configure and manage individual
database records.
database records.
Explorer Tools
Use the Explorer tools to configure and manage database records that have hierarchical
relationships to other records. In this way, at one time, you can see and update both the individual
records and their relationships. You can configure and manage the following records with the
Explorer tools.
relationships to other records. In this way, at one time, you can see and update both the individual
records and their relationships. You can configure and manage the following records with the
Explorer tools.
The tools are named for the type of records they manage:
•
Agent Explorer
•
Announcement Explorer
•
Database Lookup Explorer
•
Device Target Explorer
•
ICM Instance Explorer
•
Network VRU Explorer
•
Network Trunk Group Explorer
•
NIC Explorer
•
PG Explorer
•
Region Explorer
•
Scheduled Target Explorer
•
Service Explorer
•
Service Array Explorer
•
Skill Group Explorer
•
Translation Route Explorer
See Also
Refer to each tool's online help for detailed information.
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
36
Chapter 3: The Configuration Manager
Configuration Manager Tools