Cisco Cisco IPCC Web Option
Configuring a Network Interface Controller (NIC)
Use the NIC Explorer to view, define, modify, or delete Network Interface Controller information
and its associated routing client information.
and its associated routing client information.
The NIC Explorer generates records that set up a logical interface controller, one or more
physical interface controllers, and one or more routing clients.
physical interface controllers, and one or more routing clients.
How to View a NIC and Its Routing Client(s)
To view a NIC and its routing client(s), follow these steps:
Step 1
From the Configuration Manager menu, select Tools > Explorer Tools > NIC Explorer.
The NIC Explorer window appears.
Step 2
In the Select filter data box, select the filters you want.
Step 3
Click Retrieve. The name(s) of the retrieved NIC(s) are listed in the tree list box.
Step 4
In the tree list box, select the NIC whose records you want to view. The selected NIC's
configuration information displays in the fields on the right. For field descriptions, see the "
configuration information displays in the fields on the right. For field descriptions, see the "
Step 5
To view a routing client record, in the tree list box, expand the tree branch for the selected NIC
and select the NIC's routing client icon.
and select the NIC's routing client icon.
The routing client configuration information displays in the window on the right. For field
descriptions, see the "
descriptions, see the "
" table.
NIC Explorer Tab Descriptions
The following tables describe the tabbed property fields and buttons that configure a NIC and
its routing client(s).
its routing client(s).
Logical Interface Controller Tab
The Logical Interface Controller tab allows you to view (and define or edit, if you have
maintenance access) the properties of the selected logical interface controller.
maintenance access) the properties of the selected logical interface controller.
The NIC (Network Interface Controller) is the computer and process within Unified ICM
software that reads call routing requests from the network and transfers them to the Central
Controller. It consists of a logical interface controller and one or two physical interface
controllers. The number of physical interface controllers permitted depends on the client type.
software that reads call routing requests from the network and transfers them to the Central
Controller. It consists of a logical interface controller and one or two physical interface
controllers. The number of physical interface controllers permitted depends on the client type.
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
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Chapter 5: Configuring Routing Clients
Configuring a Network Interface Controller (NIC)