Cisco Cisco Unified Intelligent Contact Management Software

An enterprise name for the network trunk group. This name must be unique
for all network trunk groups in the system.

(optional) Any other information about the network trunk group.

Trunk Group Tab Descriptions

Allows you to view (and define or edit, if you have maintenance access) the properties of the
selected trunk group.

(selection list) The enterprise name of the peripheral with which the trunk
group is associated.

Note: Once you have saved a trunk group record to the Unified ICM database,
you cannot update this field.

The number of this trunk group as understood by the peripheral.

This value must be unique among all trunk groups connected to the same
peripheral, but not throughout the entire system. Once you install the data to
the central database, you cannot change this field.

The name of this trunk group as understood by the peripheral.

This value must be unique among all trunk groups connected to the same
peripheral, but not throughout the entire system.

The enterprise name for the trunk group. This name must be unique among
all trunk groups in the entire system. If you click in this field when entering

a new trunk group, the system by default creates a name from the peripheral
and the peripheral name. For example: Boston_PG.TrunkGroup2 where
Boston_PG is the peripheral and TrunkGroup2 is the peripheral name.

The description is:

•

If the peripheral is an Avaya DEFINITY ECS, the extension number that
the peripheral associates with this trunk group.

•

For all other peripheral types, leave this field blank.

(selection list) The number of trunks in this trunk group or Use Trunk Data.

If Use Trunk Data is selected, the system software determines the trunk
count dynamically by counting the associated records in the Trunk table.

A parameter string that the system software must send to the ACD to configure
the trunk group.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)