Cisco Cisco IPCC Web Option

Cisco

List of Figures

Figure 1: IPCC Remote Agent Option with IP Phone.....................................................................................................12

Figure 2: IPCC Remote Agent Option with Analog Phone.............................................................................................12

Figure 3: Remote Agent with IP Phone Call Flow..........................................................................................................13

Figure 4: Remote Agent with Analog Phone Call Flow..................................................................................................14

Configuration and Troubleshooting Guide for Cisco IPCC Remote Agent Option IPCC Enterprise and Hosted Editions Release 7.0(0), IPCC Express Edition Release 4.0(0)

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