Manualsbrain.com
  1. Manuals
  2. Brands
  3. Cisco
  4. Cisco IP Contact Center Release 4.6.1
  5. Release Note

Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Download
Page of 20
Notes
Remote Device
Remote
Protocol/Port
Server Protocol/Port
Server or Application
Protocol
Call Recording
Server
TCP 8080
TCP 8080
HTTP Data Replication
Call Recording
Server
TCP 3389
VPN/Terminal Services
Cisco Agent Desktop (CAD) Port Utilization
Cisco Agent Desktop (CAD) Port Utilization For Product Revisions: CAD 7.5(1)
Table 2: Cisco Agent Desktop (CAD) Port Utilization
Notes
Remote Device
Remote
Protocol/Port
Server Protocol/Port
Server or
Application Protocol
Cisco Agent Desktop
Cisco Supervisor Desktop
TCP 59020
Desktop Monitor
Cisco Desktop Base Services
TCP 59020
Chat
CTI OS Server
TCP 42028
CTI OS
Cisco Supervisor Desktop
Chat
Cisco Desktop Base Services
TCP 59021
Chat
VoIP
Cisco Desktop VoIP Monitor Service
UDP 59010
RTP
UDP 59012
Playback
Cisco Desktop Recording Server
UDP 59014
RTP
UDP 59016
Cisco Desktop Base Services
Cisco Agent Desktop
TCP 65432
LRM
Cisco Supervisor Desktop
Cisco Agent Desktop
TCP 59000
Chat
Cisco Supervisor Desktop
TCP 37350
Cisco Agent Desktop
TCP 59004
Enterprise
Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
12
Chapter 1:  Cisco ICM/IP Contact Center Port Utilization
Cisco Agent Desktop (CAD) Port Utilization