Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Page of 20
Notes
Remote Device
Remote Protocol/Port
Server Protocol/Port
Server or Application
Protocol
For ConAPI
Client/CMS_JServer
connection
AW (x) B
TCP 2099
TCP 2099
RMI Registry
CallManager (x)
TCP 80
HTTP
CallManager (x)
TCP 443
HTTPS
AW A
For ConAPI
Client/CMS_JServer
connection
DB Server A
TCP 2099
TCP 2099
RMI Registry
Ping Port for ConAPI
services
AW A
UDP 9000
CmsNode
AW B
For ConAPI
Client/CMS_JServer
connection
DB Server B
TCP 2099
TCP 2099
RMI Registry
Ping Port for ConAPI
services
AW B
UDP 9000
CmsNode
These assume all server names are either TCP/IP addresses or DNS names (hence no NETBIOS
port requirements).
Ports are also required to access all Unified Contact Center Management Portal servers for
support reasons (either pcAnywhere or Terminal Services).
Note: This list does not include standard Windows ports such as DNS and Kerberos.
Cisco Unified Automated Administrator for Symposium (AAS) Port Utilization
Cisco Unified Automated Administrator for Symposium (AAS) Port Utilization for Product
Revision 7.5(1)
Table 5: Cisco Unified Automated Administrator for Symposium (AAS) Port Utilization
Notes
Remote Device
Remote Protocol/Port
Server Protocol/Port
Server or Application
Protocol
TCP port 3000
Meridian Link Services
TCP port 1550
HOST Data Exchange
RTD Server on the
Symposium
RPC port 10000 to
10030
Real Time Data
connection
RMI connection
Port 1009
AAS from
Administration and
Data Server
Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
17
Chapter 1:  Cisco ICM/IP Contact Center Port Utilization
Cisco Unified Automated Administrator for Symposium (AAS) Port Utilization