Cisco Cisco Unified Contact Center Enterprise 9.0(1) Installation Guide

Set the DSCP (DiffServ Codepoint) marking for each priority of the ICM traffic going to the
CallRouter. The defaults are acceptable if your network is Cisco AVVID compliant (Architecture
for Voice, Video and Integrated Data). Otherwise, you need to consult your network administrator
or Cisco representative for the proper values for these fields.

Uncheck the Use Packet Scheduler box, if you plan to use the Microsoft Packet Scheduler utility.
This changes the appearance of the PG QoS DMP Properties Advanced Options window. The
edit boxes for Medium Priority are grayed out and the Medium Priority always has the same
settings as the High Priority. This is because Microsoft Packet Scheduler supports at most two
classification levels (except best effort).

In addition to DSCP marking, the Class-of-Service (802.1p) marking is supported. The default
values are set in compliance with Cisco AVVID recommendations. Consult your network
administrator or Cisco representative for changes.

Note: Microsoft Packet Scheduler must be installed separately from the setup process, if you
uncheck the Bypass Packet Scheduler box. For more information about QoS for the system
software, refer to the Pre-installation Planning Guide for Cisco Unified ICM Enterprise and
Hosted.

Click OK.

You are returned to the Peripheral Gateway Network Interfaces window.

Click Next.

The Check Setup Information window displays.

Ensure that the settings displayed are as you intended. If you want to modify any settings before
proceeding, click Back. When the settings are correct, click Next to begin copying files.

The copying process may take several minutes to complete. You can continue with other work
while the setup process operates in the background.

Note: For specific information about what the Peripheral Gateway Setup utility installs, refer
to the Installation Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted and the
Peripheral Gateway Setup online help.

When the setup process successfully copies all the files, it displays the final window and asks
whether you want to start the ICM Node Manager now. Do not start the Node Manager until
you have completed the entire Unified ICM installation.

Click Finish to exit Peripheral Gateway Setup and optionally start the Node Manager.

If you choose to start the Node Manager, it automatically starts the other Unified ICM processes
on the PG.

Setup and Configuration Guide for Cisco Unified Contact Center Hosted Release 9.0(1)