Cisco Cisco IP Contact Center Release 4.6.1 Leaflet
2-46
Cisco Unified Contact Center Enterprise 7.5 SRND
Chapter 2 Deployment Models
IPT: Clustering Over the WAN
Split Unified CCE Gateway PGs
To enhance the distributed architecture of the Unified System CCE deployment, the support for
geographically distributed Cisco Unified CCE Gateway PGs is needed. The Unified CCE Gateway PGs
are deployed in the same location as the System PGs, adding maximum recovery capabilities in the event
of a site failure.
geographically distributed Cisco Unified CCE Gateway PGs is needed. The Unified CCE Gateway PGs
are deployed in the same location as the System PGs, adding maximum recovery capabilities in the event
of a site failure.
shows a distributed Unified System deployment supporting two Remote
Data Centers with Unified CCE Gateway PGs co-located with each of the distributed Unified
System CCEs. Note that the same would apply if the children were Unified CCEs utilizing the
Unified CCE System PG.
System CCEs. Note that the same would apply if the children were Unified CCEs utilizing the
Unified CCE System PG.
Figure 2-21
Gateway PG Co-Located
271172
CVP
1A
CVP
2A
CVP
1B
CVP
2B
System
CCE +
VRU PG
Side B
System
CCE +
VRU PG
Side A
CCE +
VRU PG
Side A
GED-125
Connection
per CVP
IOS
VG
VG
IOS
VG
VG
CM
Cluster
CM
Cluster
JTAPI
PSTN
M
M
GED-125
Connection
per CVP
JTAPI
PSTN
M
M
High
Available
WAN
IP
IP
IP
IP
V
V
Parent GW
PG1A
Parent GW
PG1B
PG1B
Parent ICM
Parent ICM
High
Available
WAN