Cisco Cisco IP Contact Center Release 4.6.1 Leaflet
Glossary
GL-5
Cisco Unified Contact Center Enterprise 7.5 SRND
Mbps
Megabits per second
MC
Management center
MCS
Media Convergence Server
MDF
Main distribution frame
MDS
Message delivery Subsystem
MED
Minimum expected delay
MGCP
Media Gateway Control Protocol
MoH
Music on hold
MR
Media routing
MRCP
Media Resource Control Protocol
MTU
Maximum transmission unit
N
NAT
Network Address Translation
NDIS
Network driver interface specification
NIC
Network interface controller
O
OAMP
Operations, Administration, Maintenance, and Provisioning
OPC
Open peripheral controller
OS
Object server
OU
Organizational unit
P
PAT
Port address translation
PerfMon
Microsoft Windows Performance Monitor
PG
Peripheral gateway
PHB
Per-hop behavior