Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
C H A P T E R
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Cisco ICM Software WebView Installation Guide
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WebView System Requirements
Overview
This chapter contins the following topics:
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The WebView System
WebView is a two-tier client/server reporting query and presentation product. A
set of at least one WebView servers support a number of clients:
set of at least one WebView servers support a number of clients:
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The WebView client is simply a Windows-based PC or workstation running a
web browser. (Unix based clients are neither qualified nor supported yet,
though, by design are not precluded.)
web browser. (Unix based clients are neither qualified nor supported yet,
though, by design are not precluded.)
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The WebView server is an ICM Admin Workstation running MS Windows
2000 Server and IIS 5.0 with WebView installed. The WebView server may
or may not also be a Historical Database Server.
2000 Server and IIS 5.0 with WebView installed. The WebView server may
or may not also be a Historical Database Server.