Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
Chapter 4 Installation
VLEngine and PhoneSim Services
4-6
Remote Silent Monitoring Installation and Administration Guide
Call Manager Configuration Settings
Enter information for the Call Manager UCM server in the cluster (as well as any
backup servers) that RSM communicates with. (Registry keys:
ClusterN_Vlengine_CM1_Hostname et al,
ClusterN_PhoneSim_CM2_CM2_Port et al, etc.).
backup servers) that RSM communicates with. (Registry keys:
ClusterN_Vlengine_CM1_Hostname et al,
ClusterN_PhoneSim_CM2_CM2_Port et al, etc.).
VLEngine and PhoneSim Services
The installer automatically enables the VLEngine and PhoneSim services to run
at startup, after you restart your machine. If desired, you can select to run the
services after installation.
at startup, after you restart your machine. If desired, you can select to run the
services after installation.
Refer to Chapter 6, RSM Services, for information on how to start and stop the
RSM services.
RSM services.