Cisco Cisco IP Contact Center Release 4.6.1 Maintenance Manual
the value in the Logger’s copy. If the values differ, this means that another administrator has
changed the data in the interim. The Logger rejects the change, and the administrator is notified
to refresh the data view and try again.
changed the data in the interim. The Logger rejects the change, and the administrator is notified
to refresh the data view and try again.
The system software also provides the Master lock, solely for compatibility with previous
Unified ICM releases. The Master lock provides exclusive access to all configuration data and
scripts. If a user holds the Master lock, no one can acquire any other locks. You must explicitly
acquire and release the Master lock through Lock Admin.Use one of the more specific lock
types instead.
Unified ICM releases. The Master lock provides exclusive access to all configuration data and
scripts. If a user holds the Master lock, no one can acquire any other locks. You must explicitly
acquire and release the Master lock through Lock Admin.Use one of the more specific lock
types instead.
The Lock Admin tool (accessible through the Administration & Data Server or Administration
Client) displays the status of all locks:
Client) displays the status of all locks:
Figure 11: Lock Admin Tool
To release a lock:
1. Select the lock by clicking on its name in the Type column.
2. To release the lock, select Release.
Administration Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.x
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Chapter 3: Working with Databases
ChangeStamps and Locks