Cisco Cisco IPCC Web Option Maintenance Manual
non-Setup/Administrators user tries to invoke these applications, the UAC dialog will ask for
the credentials of a Setup/Administrators user before allowing the application invocation.
the credentials of a Setup/Administrators user before allowing the application invocation.
•
cmscontrol.exe
•
ICMDBA.exe
•
ServiceControl.exe
•
SSLUtil.exe
•
ServiceAccountManager.exe
•
RegUtil.exe
•
instsrv.exe
•
conicrSimpleApp.exe
•
regacc.exe
•
regcmd.exe
•
stopshut.exe
•
upcctest.exe
The Configuration Manager application (Launcher.exe) allows for instance level Config users
to invoke it. However, the active directory tools (User List Tool and Agent Explorer Tool)
within Configuration Manager will fail if they try to access Active Directory. For all the tools
to function properly, the Config user can right-click on the icon and click on “Run as
Administrator”, and then provide the credentials of a Setup user. If the logon user is a Setup
user, the Configuration Manager will work properly for all the tools in it.
to invoke it. However, the active directory tools (User List Tool and Agent Explorer Tool)
within Configuration Manager will fail if they try to access Active Directory. For all the tools
to function properly, the Config user can right-click on the icon and click on “Run as
Administrator”, and then provide the credentials of a Setup user. If the logon user is a Setup
user, the Configuration Manager will work properly for all the tools in it.
See Also
Refer to the Installation Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted for
detailed information about the installation process.
detailed information about the installation process.
Administration Tools Folder
The following tools are available in this folder:
•
Call Tracer. Lets you send test calls to the system software and see how they are processed
and the target chosen.
and the target chosen.
•
Check Routes. Lets you validate the configuration of routes referenced by a script.
•
Configuration Manager. Lets you set up and maintain your environment. The configuration
includes the hardware within the system, the services provided by the system, and the agents
who provide them.
includes the hardware within the system, the services provided by the system, and the agents
who provide them.
Administration Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.x
11
Chapter 1: Administration Overview
The Administration & Data Server