Cisco Cisco Unified Contact Center Enterprise 9.0(1) User Guide
The following diagram displays an example routing script that uses the objects mentioned above.
Figure 123: Example Routing Script Using the Dialed Number for the MR Routing Client
Lines connecting objects cannot appear on top of objects and therefore, partially display under the objects.
For example, the line connecting the “X” (output terminal failure) on the Select object to the End object
runs partially under the Select object.
For example, the line connecting the “X” (output terminal failure) on the Select object to the End object
runs partially under the Select object.
Note
Translation routes are not used in the IPCC System PG, so routing scripts using this PG do not need to
use this object.
use this object.
Note
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0(1)
200
Scripts in a Unified CCE environment
Transfer to IVR campaign using Outbound Option with Unified CVP