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Cisco Cisco Unified Contact Center Enterprise 9.0(2) Release Note

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Figure 144: Transfer to IVR Using Outbound Option with IP IVR
Transfer to IVR Using Outbound Option with CVP/ISN
The following diagram displays a routing script for a transfer to IVR campaign using Outbound
Option with CVP/ISN.
ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 13: - Example Scripts
Additional Example Outbound Option Scripts