Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Define VRU Settings node properties as follows:

1. In the VRU Variable list, select the VRU variable to override.

2. Select an option in the Set To field:

–

Select ICM Configured Setting to have Script Editor, at runtime, set the variable to
the value stored in the VRU_Defaults table.

–

Select VRU Peripheral Setting to have Script Editor, at runtime, leave the variable's
value as is.

Note: This value might be from the VRU_Defaults table, or consist of a value defined
through a previous VRU Settings node.

–

Select Customer Defined Value to have Script Editor, at runtime, set the variable to
the value specified in the New Value field.

If you select this setting, the New Value field opens for editing. Specify a value in
this field. (The variable type determines the type of data you can enter.)

3. Optionally, add comments or connection labels.

Temporarily Halting Script Execution

You can halt script execution for a specified number of seconds by using the Wait node (in the
Queue tab of the Palette).

Figure 94: The Wait Icon

The Wait node simply stops script executing for the specified number of seconds. In the mean
time, the Network VRU is waiting for instructions.

Following is the Properties dialog box for the Wait node:

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)