Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Figure 147: NetworkTransferEnabled Set Variable Node
After you have set the variable for NetworkTransferEnabled you can create a Dialed Number
(DN) Node to route to a particular CICM Instance Routing Client.
(DN) Node to route to a particular CICM Instance Routing Client.
If the Dialed Number node is true, then you typically send the call to the ISN Media Server
using another Set Variable node as described below.
using another Set Variable node as described below.
The first script node after the star should be a “set variable” node that contains the following:
•
Object Type — Call
•
Object — (no selection)
•
Variable — user.microapp.media_server
•
Value — the IP address of the ISN Media Server, enclosed in quotes, for example
“192.168.10.11”
“192.168.10.11”
ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 14: Hosted Scripting Considerations
NAM Script Configuration