Cisco Cisco E-Mail Manager Unity Integration Option User Guide
12-17
ICM WebView Online Help
Trunk Group and IVR IPCC Reports
trkgrp04: Trunks Real Time All Fields Report
trkgrp04: Trunks Real Time All Fields Report
Data:
Enterprise Name
The enterprise name of the trunk group
Derived from: Trunk_Group.EnterpriseName
Derived from: Trunk_Group.EnterpriseName
Trunk ID
The ID number of the Trunk group.
Derived from: Trunk_Group_Real_Time.TrunkGroupID
Derived from: Trunk_Group_Real_Time.TrunkGroupID
DateTime
The ICM Central Controller date and time that this data was last updated.
Derived from: Trunk_Group_Real_Time.DateTime
Derived from: Trunk_Group_Real_Time.DateTime
All Busy30
The total number of seconds during the current half-hour interval that all
trunks in the group were busy.
Derived from: Trunk_Group_Real_Time.AllTrunksBusyHalf
Derived from: Trunk_Group_Real_Time.AllTrunksBusyHalf
All Busy Today
Total number of seconds since midnight that all trunks in the group were busy.
Derived from: Trunk_Group_Real_Time.AllTrunksBusyToday
Derived from: Trunk_Group_Real_Time.AllTrunksBusyToday
Overview:
Title
The name you give it when you save the report.
Subject
A table of all the selected trunk groups listing all the available
trunk group real-time report data
Purpose
To show all the available trunk real-time report data in the
Trunk_Group_Real_Time database table so that you can
select which data you want for a customized trunk real-time
report
Applicable
environment
IPCC and/or standard ACD
Template type
Historical table
Default sort order
Trunk group
Drilldowns available
No
Schema database
tables
Trunk_Group
Trunk_Group_Real_Time