Cisco Cisco IPCC Web Option User Guide
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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Application Gateway, Path, and Script Queue Reports
Example Application Gateway Report
Errors
The number of errors that occurred for requests to the host system during the
half-hour interval.
half-hour interval.
Derived by: Application_Gateway_Half_Hour.ErrorsToHalf
Timeouts
The number of requests to the host system that timed out during the half-hour
interval.
interval.
Derived by: Application_Gateway_Half_Hour.TimeoutsToHalf
Summary
A summary of each field for all the application gateways.
appath01: Application Path Real Time Report
Data:
Application Path Name
The ICM ID of the application path for the associated data row.
Derived from: Application_Path_Real_Time.AppPathID
DateTime Last Updated
The date and time the application path was last updated.
Derived from: Application_Path_Real_Time.DateTime
Online DateTime
The date and time at which the application instance associated with this application
path established a connection with the CTI Server.
path established a connection with the CTI Server.
Derived from: Application_Path_Real_Time.OnLineDateTime
Overview:
Subject
The current status of a single application path in an Application
gateway.
gateway.
Purpose
To show the current status of an application path.
Applicable
environment
environment
IPCC and/or standard ACD
Template type
Real-time table
Default sort order
By application path name and then by the date and time last
updated
updated
Drilldowns available
No
Schema database
table
table
Application_Path_Real_Time