Cisco Cisco Unified Contact Center Enterprise 9.0(2) User Guide
10
-22
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empl
ate
Referen
ce Guide
f
or Ci
sco Un
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, Releas
e 7.5(1)
Releas
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Chapter
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0 Samp
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Ag
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R
ep
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Agteam33
See
for field
descriptions of this report.
Figure 10-28
agteam33: Agent Team Incoming/Outgoing Task Durations With Agent Detail Half Hour