Cisco Cisco IP Contact Center Release 4.6.1 Release Notes

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Cisco has issued new versions of a number of IPCC/ICM 7.0(0) discs to address defects found in 
IPCC/ICM 7.0(0) software, and improve Setup. These changes affect the following products:

IPCC Enterprise & Hosted Editions 7.0(0)

System IPCC Enterprise Edition 7.0(0)

ICM Enterprise & Hosted Editions 7.0(0)

IPCC/ICM Version 7.0(0) Installer Update C fixes defects in the 7.0(0)B "media setup" 
files. The name “Installer Update” indicates that the "media setup" files have been updated 
to fix setup defects. In an Installer Update, only the "media setup" related files are 
modified. Cisco best practices require that you must install the most recent Service 
Releases (SRs) and Maintenance Releases (MRs) before bringing up the ICM services or 
running local setup. Specifically, to fix these same defects for IPCC/ICM "local setup", 
customers must apply MR 7.1(2) or a subsequent SR/MR. Contact the Cisco Technical 
Assistance Center (see 

) for more details.

The new discs are labeled as follows:

Cisco Unified Contact Center Enterprise Version 7.0(0) Installer Update C

Cisco Unified Contact Center Hosted Version 7.0(0) Installer Update C

Cisco Unified ICM Enterprise Version 7.0(0) Installer Update C

Cisco Unified ICM Hosted Version 7.0(0) Installer Update C

Cisco Unified System Contact Center Enterprise DVD Version 7.0(0) Installer Update C

Cisco Unified Contact Center Products 3rd Party Tools Version 7.0(0) Installer Update C

The content of the 3rd Party Tools disc has not changed between V7.0(0)B and V7.0(0) 
Installer Update C. It has been relabeled simply for consistency. If you have already 
installed 3rd Party Tools from a V7.0(0)B disc, you need not reinstall.