Cisco Cisco IP Contact Center Release 4.6.1 Release Notes
63
Release Notes for Cisco IPCC/ICM Enterprise & Hosted Editions Release 7.0(0) Installer Update C November 24, 2008
New and Changed Information
Dialer_Half_Hour
Dialer_Real_Time
Expanded_Call_Variable
Group_Security_Control
Columns Added
AbandonToIVRToHalf
AgentClosedDetectToHalf
AgentRejectedDetectToHalf
CallbackCountToHalf
CancelledDetectToHalf
CustomerAbandonDetectToHalf
CustomerNotHomeCountToHalf
DbDateTime
FaxDetectToHalf
NetworkAnsMachineDetectToHalf
NoDialToneDetectToHalf
NoRingBackDetectToHalf
PersonalCallbackCountToHalf
WrongNumberCountToHalf
Columns Added
AbandonToIVRHalf
AgentClosedDetectHalf
AgentRejectedDetectHalf
CallbackCount
CancelledDetectHalf
CustomerAbandonDetectHalf
CustomerNotHomeCount
FaxDetectHalf
NetworkAnsMachineDetectHalf
NoDialToneDetectHalf
NoRingBackDetectHalf
PersonalCallbackCount
WrongNumberCount
Columns Added
Persistent
Columns Changed
UserGroupName, VARCHAR(30) to VARCHAR (64)