Cisco Cisco Unified Contact Center Enterprise 9.0(2) Release Notes

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Release Notes for Cisco IPCC/ICM Enterprise & Hosted Editions Release 7.0(0) Installer Update C November 24, 2008
New and Changed Information
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IPCC 7.0(0) Support for CallManager 4.0(2) and 4.1(3) Features
IPCC 7.0(0) supports the following features in CallManager 4.0(2) and 4.1(3):
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Conference and Join
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Drop Any Add-Hoc Conference Party
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Media Termination at Route Point
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Multiple Calls Per DN
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New Conference Controller
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Security: Device Authentication
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Single Step Transfer
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Transfer and Direct Transfer
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Transfer to Voicemail
IPCC 7.0(0) DOES NOT support the following features in CallManager 4.0(2) and 4.1(3):
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Auto Update API
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Barge/Privacy Event Notification
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Call Distribution - Hunt List
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Call Park and Pickup