Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc.
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6.7.4 AW – Real-Time Distributor
• Internet Script Editor (ISE) Optional
• Without HDS
• Without HDS
Table 6-45: AW – Real-Time Distributor Servers
Server Class
Capacity
(Client AWs and/or ISE users)
Other requirements and remarks
MCS-10-002-Class
MCS-10-003-Class
MCS-10-004-Class
MCS-10-003-Class
MCS-10-004-Class
10
IIS 6.0 (Required for Internet Script Editor)
Other hardware requirements
Graphics card capable of 1024 x 768 x 64K color or better
17" or larger display
17" or larger display
MCS-20-002-Class
MCS-20-003-Class
MCS-20-004-Class
MCS-20-005-Class
MCS-20-006-Class
MCS-20-003-Class
MCS-20-004-Class
MCS-20-005-Class
MCS-20-006-Class
25
MCS-30-002-Class
MCS-30-003-Class
MCS-30-004-Class
MCS-30-005-Class
MCS-30-003-Class
MCS-30-004-Class
MCS-30-005-Class
50
Note: The Script Editor or ISE user is assumed to be monitoring Unified ICM or Unified CC scripts in real-time. The
default settings on the server only allow for 10 users to simultaneously reload configuration at the client.
default settings on the server only allow for 10 users to simultaneously reload configuration at the client.