Cisco Cisco IP Contact Center Release 4.6.2 Release Note

Cisco ICM Software Release 6.0(0) Bill of Materials 

 

Software 

Remote Administration: 

Symantec pcAnywhere 10.5 or 11.0 
Symantec pcAnywhere 11.0.1 (Cisco ICM/IPCC 6.0 SR4 or later) 
Symantec pcAnywhere 12.0 (Cisco ICM/IPCC 6.0 SR8 or later) 
RealVNC 3.3.7  
RealVNC 4.0 (Cisco ICM/IPCC 6.0 SR2 or later) 
Windows Terminal Services

Other: 

McAfee VirusScan Enterprise 7.0 
McAfee VirusScan Enterprise 7.1 (Cisco ICM/IPCC 6.0 SR1 or later) 
McAfee VirusScan Enterprise 8.0i (Cisco ICM/IPCC 6.0 SR2 or later) 
McAfee VirusScan Enterprise 8.5i (Cisco ICM/IPCC 6.0 SR10 or later) 
Network Associates Netshield 4.5 SP1 
Trend Micro ServerProtect 5.x  
Cisco Security Agent for Cisco ICM/IPCC Enterprise Software, Release 6.0(0) 
   

  

Microsoft Internet Explorer 6.0 Service Pack 1 (minimum) 
Microsoft Internet Explorer 7.0 has now been qualified for Cisco ICM/IPCC 6.0 SR9. Note that 
any problems encountered on earlier versions will receive remediation by an upgrade to the 
minimally qualified later release. 

Optional: 

WinZIP 
Adobe Acrobat Reader 

                                                                  

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 Terminal Services may only be used for Windows administration functions. Applications such as Script Editor, Configuration 

Manager and associated AW tools, etc. may not be used in a Terminal session. 

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