Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Cisco ICM Software Release 6.0(0) Bill of Materials
Operating System
Server
Platform
Client Platform
Windows
2000 Server
SP4
6
Windows 98
Windows
2000 Pro SP4
Windows XP
Professional
SP1a
Windows
NT 4.0
SP6a
Windows XP
Professional
SP2
Red Hat
Enterprise
Linux V3.0
CTIOS - Custom
Apps using C++
or COM CIL
(Not using Silent
Monitor)
Apps using C++
or COM CIL
(Not using Silent
Monitor)
9
9
9
9
CTIOS - Custom
Apps using
Silent Monitor
(Supervisor)
Apps using
Silent Monitor
(Supervisor)
9
9
9
CTIOS –
Custom Apps
using Silent
Monitor (Agent)
Custom Apps
using Silent
Monitor (Agent)
9
9
9
9
CTI OS -
Custom Apps
using Java CIL
Custom Apps
using Java CIL
9
9
9
CTI OS –
Monitor Mode
Apps using Java
CIL
Monitor Mode
Apps using Java
CIL
9
9
9
CTI Desktop
(GeoDCS) V4.7
only
(GeoDCS) V4.7
only
9
9
9
9
Custom Apps
using GeoDCS
or CtiClient32,
V4.7 only
using GeoDCS
or CtiClient32,
V4.7 only
9
9
9
9
CAD Agent and
Supervisor
Desktops
Supervisor
Desktops
9
9
9
9
9
8
Windows Firewall must be turned off for CAD Agent and Supervisor Desktops version 6.0(1).
17