Cisco Cisco Unified Contact Center Enterprise 8.5(4) Release Note

Cisco ICM Software Release 6.0(0) Bill of Materials

ICM/IPCC Media Blender for Web Collaboration Option

Node

Media Blender

Small Enterprise

Medium Enterprise

Large Enterprise

Cisco Media
Convergence Servers
(MCS)

MCS-7835 and equivalent servers if fewer than 100 agents.

MCS-7845-I1-CC1
MCS-7845-H1-CC1

MCS-7845H-3.0-CC1

Minimum
Recommended
Hardware

2 x 1.4GHz or greater Intel Pentium processors
1000+ MB RAM
18.2+ GB usable disk space
3.5" floppy drive
Internal CD-ROM or DVD-ROM drive
1 x 10/100/1000 Ethernet ports

Graphics card capable of 1024 x 768 x 64K color or better
17" or larger display recommended

Operating System and
Application Specific
Software

Microsoft Windows 2000 Server with Service Pack 4
Microsoft Windows 2000 Server with Service Pack 4 with Rollup 1 [Cisco ICM SR4 or later]

Other:

Sun JDK Version 1.4 (provided by Cisco)
New Atlanta ServletExec 4.1.1 (provided by Cisco with a 2-CPU license; if the customer has

more than 2 CPUs, an appropriate license must be obtained from New Atlanta, which license
can be purchased online at http://www.newatlanta.com)

Additional Items

FOR REMOTE MANAGEMENT/SUPPORT

56K V.Everything/V.90 external modem

ICM/IPCC Dynamic Content Adapter (DCA) for Web Collaboration Option