Cisco Cisco IP Contact Center Release 4.6.1 Technical References

 

 

 

Overview 

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3 

The OAI driver is installed on the same server as the Aastra ARS Gateway 

and connects to the PointSpan PBX using the PointSpan switch Server 

primary IP Address. Each Aastra ARS Gateway needs a dedicated OAI 

channel. It is not possible to share an OAI channel between several Aastra 

ARS Gateways. 
 

Aastra 

PointSpan PBX

Aastra ARS 

Gateway A

ARS PG1A

OAI
#13

OAI 

driver

 Peripheral Gateway A

 

When started, the OAI driver opens up the OAI link to the PointSpan 

switch. The Aastra ARS Gateway registers to the local OAI driver to 

receive and send OAI messages. 
 
 

Aastra 

PointSpan PBX

Aastra ARS 

Gateway A

ARS PG1A

OAI
#14

OAI 

driver

 Peripheral Gateway A

Aastra ARS 

Gateway B

ARS PG1B

OAI
#15

OAI 

driver

 Peripheral Gateway B

Synchronized

 

 
As each OAI channel can only have one configured OAI client IP address, 

there are two different OAI channels needed for a duplexed ARS PG 

installation (OAI channel #14 and #15 in above picture). Both OAI drivers 

open up the OAI link to the PointSpan switch when started but only one 

Aastra ARS Gateway is active and registered to the local OAI driver. The 

ARS PG A is synchronized with its peer ARS PG B to control activation 

of only one ARS Gateway.