Cisco Cisco IP Contact Center Release 4.6.1 Technical References
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Installing and Configuring the Gateway
2.2. Installing and configuring the ARS PG
Early deployment of the new ARS Gateway PG is done using a
―masquerading‖ technique impersonating an IPCC System PIM. What this
means is that the user first must install all the necessary IPCC System
PG/PIM‘s, then apply the Engineering Special (ES) patch to replace some
executables (e.g. PG node, Router node) with new code to support the new
features in a transparent mode.
For ARS PG ES installation and configuration instructions please refer to
For ARS PG ES installation and configuration instructions please refer to
the Aastra ARI Release Notes.