Cisco Cisco IP Contact Center Release 4.6.1 Technical References
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Installing and Configuring the Gateway
2.1.2. Configuring the OAI Toolkit
Follow these steps to configure the OAI Toolkit. Details can be found in
the PointSpan documentation OAI Run Time Guide (252002_OAI Run
Time.pdf).
Time.pdf).
1. Run the OAI Driver Control Program, DCP.exe.
2. Create a new driver. Enter driver name OAI_ICM and choose
2. Create a new driver. Enter driver name OAI_ICM and choose
TCP/IP
as Protocol. Only OAI_ICM is a valid driver name for the
Aastra ARS Gateway.
3. Configure the new driver by selecting Driver Configuration from the
menu. Enter the PointSpan switch Server Primary IP Address in the
field IP Address. Port defines the switch connection port. Enter the
port number as defined in the PointSpan OAI link configuration
(default is 8160). For more information on the Driver Configuration
screen please refer to the Aastra PointSpan documentation.