Cisco Cisco IP Contact Center Release 4.6.1 Technical References
51
4. Post-Routing
The Aspect PG supports Post-Routing and can be considered a Routing
Client. The PG can route to any valid dialed number.
Client. The PG can route to any valid dialed number.
This chapter describes the features of Unified ICM Post-Routing available
with the Aspect PG. The chapter also discusses considerations for use of
Post-Routing or Translation Routing on the PG.
with the Aspect PG. The chapter also discusses considerations for use of
Post-Routing or Translation Routing on the PG.
See also:
For information on Post-Routing configuration on the Aspect ACD, see
Chapter 2, “ACD Configuration.”
Chapter 2, “ACD Configuration.”