Cisco Cisco IPCC Web Option Technical References
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5. Media Blender Configuration
for Rockwell Spectrum
This chapter discusses what you need to know and do to configure the
Cisco Media Blender for use with the Rockwell Spectrum ACD.
Cisco Media Blender for use with the Rockwell Spectrum ACD.
Note:
Media Blender Configuration for Rockwell Spectrum is not supported
for Unified ICM 8.0 and above.
for Unified ICM 8.0 and above.