Cisco Cisco E-Mail Manager Unity Integration Option Technical References
A-7
Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Appendix A Creating Sample Report Templates
Sample Real-Time Template
Step 8
At the Save Report dialog box:
•
Save the file with the name
custom_real-time-callsoffered
.
•
Make sure the appropriate Library is selected.
•
Click OK.