Cisco Cisco IP Contact Center Release 4.6.1 Technical References

5-5

Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)

Chapter 5 Template Layout Guidelines

How to Design the Layout for a Graphic Template

To specify the layout for a graph template

Step 1

After completing the template’s SQL statement, click the Return button. The Graph Report Generator
dialog box opens.

Step 2

From the Category drop-down list, select the template column you want to assign to the Category axis.
The Category axis represents the column whose values serve as the grouping criteria for the report.

Step 3

From the Values drop-down list, select the template column that you want to assign to the Values axis.
This axis represents the column whose values are measured for each category.

Step 4

Optionally, if you want to graph more than one series, select the Series check box and specify the column
that will provide the series values.

Step 5

Click Next. The Define Graph Style dialog box appears.

Step 6

In the Title field, enter a title for the report. This is the text that will appear at the top of the report when
it is viewed online or printed. It also appears alongside the template file name when the template is listed
in WebView.

Step 7

In Graph Type, select the graph’s graph type (for example: pie chart or bar chart).

Step 8

Click Next. The attributes of the graph of the graph are displayed.

Step 9

Click Finish. The Specify Retrieval Arguments dialog box opens. Enter valid arguments for the template
and click OK. The report displays in the Report Painter window.

Figure 5-1 on page 5-6

shows a sample graphical report as it appears in the Report Painter.

Note

For Graphical Reports, selecting Design > HTML Preview from the InfoMaker menu does not display
the report as a graphic.