Cisco Cisco IPCC Web Option Technical References
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Chapter 1 Getting Started with InfoMaker
How to Create an ODBC Connection to the Reporting Database
Creating the Database Profile in InfoMaker
Follow these steps to create a Database Profile in InfoMaker:
Step 1
Select Programs > Sybase > InfoMaker 10.0 > InfoMaker to launch InfoMaker.
Step 2
Select Tools > Database Profile... , or click DB Prof on the toolbar.
Step 3
From the Database Profile dialog box, highlight ODB ODBC and click New...
Step 4
At the Database Profile Setup - ODBC screen, on the Connection tab:
a.
Enter a Profile Name of your choice.
b.
At the Data Source drop-down list, select the data source name that you defined in the ODBC Data
Source Administrator.
Source Administrator.
Step 5
Click the Options tab.
•
If your login account on the machine where InfoMaker is installed has permission on the database,
check Integrated Security. Then click Apply.
check Integrated Security. Then click Apply.
•
If you are given a username and password for SQL and use SQL authentication, do not check
Integrated Security.
Integrated Security.
Step 6
Click OK and then Close to exit the InfoMaker Database Profile screen.
A green checkmark next to the Database Name indicates a successful connection.