Cisco Cisco IPCC Web Option Technical References

Index

IN-4

Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)

detail band

5-9

drilldown

5-20

editing

6-3

footers

5-9

graphical templates

5-5

header band

5-9

modifying columns

5-16

presentation style

2-5

summary band

5-9, 5-19

tabular templates

5-6

titles

5-5, 5-13

template errors

C-6

template guidelines

5-2

template libraries

2-2

template library

1-11

shared access to

1-4, 2-3

templates

2-2

changing names

C-2

complex

2-4

copying

6-9

creating

2-4, A-4

deleting

6-5

directory organization

B-3

distributing

6-9

editing

6-2

from and to dates

5-2

hiding from WebView

6-8

launching

6-7

layout tips

5-2

location

1-3, 2-2, 6-8, B-3

naming

4-3, 6-6, C-2

opening

4-3

organization

2-2

presentation style

3-4

previewing

5-8, 6-4

saving

3-13, 4-3, 6-6, A-7, A-13

shared folders

1-3

sharing

1-4

testing

6-4, 6-8

titles

A-5

web-ready

5-2, 5-4

WebView menu organization

B-3

testing templates

6-4, 6-8

Text button, InfoMaker

5-19

titles

5-13

upgrading

1-2

InfoMaker

1-2

templates

1-2, C-7

Visible property

5-4

Web DataWindow

5-4

WebView

1-1

for CEM

2-i

hiding templates

6-8

launching templates

6-8

opening templates

1-11

refreshing template cache

6-7, C-6

report menus

B-3

WebView server

6-9

Where clause

3-9, A-5, A-12

working library

2-2