Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Chapter 1 Getting Started with InfoMaker
Upgrading from InfoMaker 8
Upgrading from InfoMaker 8
Release 8.0(1) of WebView for Unified ICM/CCE&H requires InfoMaker 10.x and also requires that
InfoMaker 10.x NOT be installed on the WebView server machine or on the distributor Admin
Workstation.
InfoMaker 10.x NOT be installed on the WebView server machine or on the distributor Admin
Workstation.
Templates created with InfoMaker 8 will continue to work with InfoMaker 10.x and WebView 8.0(1).
However, if you need to change existing custom templates created with InfoMaker 8, you must open
them and modify them using InfoMaker 10.x.
However, if you need to change existing custom templates created with InfoMaker 8, you must open
them and modify them using InfoMaker 10.x.
Note
Customers who upgrade can test their InfoMaker 8 templates to verify that they behave as expected
before deploying them.
before deploying them.
For information on upgrade considerations, refer to the WebView Installation and Administration Guide
for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions.
for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions.