Cisco Cisco IP Contact Center Release 4.6.2 Troubleshooting Guide
Configuration Files
July 2011
29
Configuration Files
lists the configuration files used by CAD services and applications. For
instructions about how to modify one of these configuration files to enable debugging,
see
see
Table 10.
CAD configuration files
Application/Service
Configuration File
Agent Desktop
agent.cfg
Backup and Restore utility
CDBRTool.cfg
BIPPA service
IPPASvr.cfg
CAD Configuration Setup
PostInstall.cfg
CAD-BE
CadBE.properties
Chat service
FCCServer.cfg
Desktop Work Flow Administrator
• Framework
• Enterprise Data Configuration
• Unified SCC Configuration
• Personnel Configuration
admin.cfg
• SplkView.cfg
• TSSPAdm.cfg
• IPCCAdm.cfg
• personnel.cfg
Desktop Monitoring Console
smc.cfg
Desktop Administrator
WebAdmin.properties, WebAdminLib.cfg
Directory Services
slapd.cfg
slapd.conf
tslapd.conf
Directory Services Replication
slurpd.cfg
Enterprise service
CTIStorageServer.cfg
IP Phone Agent client
IPPAClient.properties
LDAP Monitor service
LDAPMonSvr.cfg
Licensing Administrator
LicensingAdmin.cfg
LRM service
LRMServer.cfg
Recording & Playback service
RPServer.cfg
Recording and Statistics service
FCRasSvr.cfg