Cisco Cisco IPCC Web Option Troubleshooting Guide
ShowLicenseUsage Utility
March 2011
41
ShowLicenseUsage Utility
NOTE: This utility has not been tested thoroughly; it is provided on an
as-is basis only
as-is basis only
The ShowLicenseUsage utility can be run to view the IP addresses of clients that are
consuming desktop seats or are running Cisco Desktop Administrator or Cisco
Workflow Administrator.
consuming desktop seats or are running Cisco Desktop Administrator or Cisco
Workflow Administrator.
For IP Phone Agent and CAD–BE seats, the IP address is the IP address of the active
Browser and IP Phone Agent (BIPPA) service. For web-based Cisco Desktop
Administrator, the IP address is the IP address of the CAD server.
Browser and IP Phone Agent (BIPPA) service. For web-based Cisco Desktop
Administrator, the IP address is the IP address of the CAD server.
NOTE: An IP address that listed twice reflects a user who is running
both Supervisor Desktop and Agent Desktop. In terms of concurrent
licensing, this user counts for only one session.
both Supervisor Desktop and Agent Desktop. In terms of concurrent
licensing, this user counts for only one session.
ShowLicenseUsage.exe is run from the C:\Program Files\Cisco\Desktop\bin folder on
the CAD server.
the CAD server.
To use the ShowLicenseUsage utility:
1. On the server hosting the CAD services, navigate to the C:\Program
Files\Cisco\Desktop\bin folder.
2. Double-click ShowLicenseUsage.exe to run the utility. A command window
opens and displays the results (
Figure 1.
ShowLicenseUsage utility results