Cisco Cisco Intelligent Automation for Cloud 4.2 User Guide

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Managing Organizations and Users
Managing Organizations and Users With Directory Integration
Removing an Organizational Technical Administrator
Remove the Organization Technical Administrator (OTA) from a user without deleting the user. When a user’s role is 
removed, the user becomes “role-less” and Status is automatically changed to Inactive. Inactive users can log in to Prime 
Service Catalog but cannot use any of its services. If you assign the user another role, you must change the user’s status 
back to Active. See 
.
1.
Choose Management > Tenant Management.
2.
On the Tenant Management portal, click Remove Organization Technical Administrator to open the form.
3.
On the Remove Organization Technical Administrator form, click Choose to open the Choose Person dialog box.
4.
Enter the First Name or Last Name of the user, or enter a wildcard *, and click Search to find the user.
5.
In the Search Results area, click the radio button next to the name of the user you want to remove as an Organization 
Technical Administrator, then click OK.
Properties for the user display on the form.
6.
Click Submit Order.
Managing Organizations and Users With Directory Integration
If directory service is enabled for your environment, you must add, modify, or remove users (Cloud Provider Technical 
Administrators, Organization Technical Administrators, and Server Owners) from the directory rather than using the Prime 
Service Catalog services described in this section. For instructions, see the documentation that came with your directory 
software.
Managing User Roles
By assigning a role to a user, you are granting a pre-defined set of permissions and access levels, depending on their 
purpose. For example, while a Server Owner manages individual servers within an organization, a cloud provider 
technical administrator oversees cloud system operations that support multiple organizations.
Adding or Removing a Server Owner
This section explains how to Assign a Virtual Server Owner or Virtual and Physical Server Owner role to a new or existing 
user. If directory authorization has been enabled for your Cloud environment, then you may have to create users and 
assign, change, or remove roles from the directory rather than by using the Prime Service Catalog services outlined in 
this section. Directory integration can be configured so that users must be managed from the directory. In this case, any 
changes you make to an user using Prime Service Catalog will be overwritten by the definitions set in the directory. 
Note: 
An OTA can assign another OTA to the same organization.
Adding an Existing User as a Server Owner
Note: 
This is a one-to-one relationship
1.
Choose Management > Tenant Management.
2.
On the Tenant Management page, click the Users tab.
3.
Click the Add User button at the top of the portlet to open the form.
4.
On the Add User form, choose the organization to which you want to add the user from the Organization drop-down 
list.