Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

Although WebView maps the language settings from the client web browser to an appropriate date 
format, the Date Time range under the report title always displays in the format used by the WebView 
server. 

Important: In all cases, the Internet Explorer locale at the WebView Client must use the same date 
format as the locale at the WebView Server. For example, if the WebView Server has the US English 
locale (with the format MM/DD/YYYY), then the WebView Client must also use a browser locale with 
the MM/DD/YYYY format.

In addition, a WebView Client can employ Microsoft Windows and Internet Explorer localized in a 
language that meets one of these two criteria:

1.The WebView Server that it connects to uses English Microsoft Windows. For example, a Russian 
WebView Client may connect to an English Windows Webview Server.

2.The WebView Server that it connects to uses a language for Microsoft Windows that is included in the 
same native character set as the WebView Client's Microsoft Windows language.  (Character set 
corresponds to SQL Server Collation indicator above.) For example, an Italian WebView Client may 
connect to a German Windows WebView Server because both Italian and German are included in the 
Latin1 character set.

Refer to 

 for a list of all locales and date formats.