Cisco Cisco Unified Contact Center Enterprise 9.0(2) Installation Guide
C H A P T E R
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WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
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Jaguar Administration and the Jaguar Watchdog
This chapter includes the following topics that pertain to Jaguar Administration and to the Jaguar
Watchdog:
Watchdog:
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Jaguar Administration
Jaguar—also known as EAServer and Enterprise Application Server—is one of the applications installed
from the ICM Third-Party Tools CD. Among the functions of the Jaguar Server are to generate reports
and to query the database.
from the ICM Third-Party Tools CD. Among the functions of the Jaguar Server are to generate reports
and to query the database.
Changing the Jaguar Admin Password
After installing Jaguar, the administrator might want to change the default Jaguar Admin password.
Although it is not a requirement to do so, changing the Jaguar Admin password is a precaution to prevent
unauthorized persons from connecting to the Jaguar service and passing commands that might
potentially compromise the server.
unauthorized persons from connecting to the Jaguar service and passing commands that might
potentially compromise the server.
How to change the Jaguar Admin password
Step 1
In the Start menu, select Programs > Sybase > EAServer 5.1.0
> EAServer Manager. This opens the
Sybase Central dialog box.
Step 2
In the Tools menu of the Sybase Central dialog box, select Connect > EAServer Manager. This opens
the Login dialog box.
the Login dialog box.
Step 3
In the Login dialog box, click Connect. If you do not see a message, continue to Step 4.