Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
11-16
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 11 SkillGroup Object
Methods
* This statistic is available for TDM switches only. It is not valid for Unified CCE.
** This statistic is available for Unified CCE only or Network Queuing.
Methods
lists the SkillGroup object methods.
DisableSkillGroupStatistics
The DisableSkillGroupStatistics method requests that sending real-time statistics to the skillgroup
object be stopped.
object be stopped.
Syntax
C++:
int DisableSkillGroupStatistics(Arguments & args)
COM:
HRESULT DisableSkillGroupStatistics (IArguments * args, int * errorCode)
VB:
DisableSkillGroupStatistics (args As CTIOSCLIENTLib.IArguments, errorCode As Long)
Java:
int DisableSkillGroupStatistics(Arguments args)
.NET:
CilError DisableSkillGroupStatistics(Arguments args)
Parameters
args
If this method is called in C++, Java, or .NET via the session object in monitor mode with the
special SkillGroupStats filter, the args parameter has two required values for PeripheralId and
SkillGroupNumber. See the Remarks section for a code example. Otherwise, this parameter is not used.
special SkillGroupStats filter, the args parameter has two required values for PeripheralId and
SkillGroupNumber. See the Remarks section for a code example. Otherwise, this parameter is not used.
errorCode
An output parameter (return parameter in VB) that contains an error code, if any.
Table 11-3
SkillGroup Object Methods
Method
Description
GroupStatistics
Disables skill group statistic messages.
DumpProperties
See
EnableSkillGroupStatistics
Enables skill group statistic messages.
GetElement
GetNumProperties
See
GetPropertyName
See
GetValue
GetValueInt (C++)
GetValueIntObj (Java)
GetValueIntObj (Java)
See
GetValueString
See
IsValid
SetValue
See