Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 4 Building Your Application
Building Supervisor Applications
Populating an Agent Grid
If your application would like to display agent team information in a grid similar to the one used by the
CTI OS Toolkit Combo Desktop, the following table illustrates which events supply information for each
column.
CTI OS Toolkit Combo Desktop, the following table illustrates which events supply information for each
column.