Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

The OnSetAgentStateConf confirmation message is fired to the client to indicate that the SetAgentState 
request was received by the CTI Server. This confirmation message does not indicate that the agent has 
changed to the desired state; rather, the programmer should expect one or more OnAgentStateChange 
events to indicate the change of state.

int OnSetAgentStateConf (Arguments & args);

 HRESULT OnSetAgentStateConf ([out] IArguments * args);

 Session_ OnSetAgentStateConf (ByVal args as CTIOSCLIENTLIB.IArguments)

Java: void OnSetAgentStateConf (Arguments args);

args

Not used; reserved for future use.

The OnStartMonitoringAgent event is generated when a new agent is selected to be monitored in 
response to a StartMonitoringAgent() request.

void OnStartMonitoringAgent (Arguments& args)

void OnStartMonitoringAgent (IArguments * args)

session_OnStartMonitoringAgent (ByVal args As CtiosCLIENTLib.IArguments)

args

Arguments array containing the following fields.

CIL ConnectionID

STRING

ID of the client’s connection on the server.

StatusSystem

ARGUMENTS

Arguments array containing the following 
elements:

StatusCTIServer

StatusCtiServerDriver

StatusCentralController

StatusPeripherals  (Arguments array with a 
peripheral id for each key and a boolean 
true/false value indicating if that peripheral 
is online)