Cisco Cisco IPCC Web Option Release Note
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
8BAppendix B – RAID Configuration Requirements
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Appendix B – RAID Configuration Requirements
Table B.0.1: RAID Configuration Requirements
ICM/IPCC Server
RAID Configuration Requirements
IPCC Enterprise Progger
RAID 1
IPCC Enterprise Rogger
RAID 1
System IPCC Enterprise Central Controller
RAID 1
System IPCC Enterprise Agent/IVR Controller
RAID 1
System IPCC Enterprise Central Controller + Agent/IVR
Controller
Controller
RAID 1
ICM Router
RAID 1
ICM Logger
See section 7.6.2
AW – Distributor, HDS, and WebView Server
See section
Dedicated WebView Server
RAID 1
AW – Real-Time Distributor
RAID 1
AW – Real-Time Client only (Client AW)
N/A
WebView Client
N/A
Peripheral Gateway – Including Agent PG, TDM ACD PG,
VRU PG, MR PG
VRU PG, MR PG
RAID 1
IPCC Gateway
RAID 1
ICM/IPCC SS7 Network Interface Option
N/A
ICM Outbound Option
RAID 1
CTI OS Server
RAID 1
CTI OS Agent and Supervisor Desktops
N/A
CAD Server
RAID 1
CAD Agent and Supervisor Desktops
N/A
RMS Listener, LGMapper, LGArchiver
RAID 1
RMS AlarmTracker Client
N/A
Cisco Support Tools Server
N/A