Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

Enhanced Database Migration Tool for ICM/IPCC
7.0

Introduction

The ICM/IPCC 5.0(0) and 6.0(0) Logger and HDS database schemas are migrated to the
ICM/IPCC 7.0(0) database schema using the Enhanced Database Migration Tool (EDMT)
during the upgrade process.

The Cisco ICM/IPCC Enhanced Database Migration Tool (EDMT) is a wizard application used
to migrate the ICM/IPCC database during the ICM/IPCC upgrade process. It can be installed
on the destination server (see Installing EDMT for additional information). The time required
to complete a data migration varies in a direct relationship to the database size (the larger the
database size, the longer it takes to migrate) and the server hardware performance level.

The EDMT requires prerequisites be completed (see the 

 for additional information) prior to running the application (see 

 for additional information).

This product includes software developed by:

•

CDS Networks, Inc.

•

the JDOM Project (http://www.jdom.org/)

EDMT Installation Prerequisites

Prior to installing the Enhanced Database Migration Tool (EDMT), prerequisite tasks must be
performed.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)