Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

How to select the Migration Type

Click the appropriate button:

•

-or-

•

In this case, select Technology Refresh.

In the case of a Technology Refresh upgrade, EDMT must be installed and run on the new 

 (http://www.cisco.com/en/US/products/sw/custcosw/ps1001/

products_user_guide_list.html) compliant destination database server machine. Once installed,
running EDMT automatically performs a backup of the ICM/IPCC source database onto the
new destination server. Next, EDMT restores the backup to the destination database and performs
what amounts to a Common Ground migration on the newly restored ICM/IPCC 5.0 or ICM/IPCC
6.0 database. The backup file created is automatically deleted.

This migration is complete upon successful execution of the EDMT.

Click Next to continue.

Note: Once you click Next on the Migration Version/Type panel, the title of the application
changes to add the type of migration. Thus, the title becomes either "Cisco ICM/IPCC Enhanced
Database Migration Tool: Common Ground" or "Cisco ICM/IPCC Enhanced Database Migration
Tool: Technology Refresh".

Source Database Connection and Destination Database Connection Panels

Enter the information required to connect to the migration source database server.

This panel requires you to enter the information necessary for the EDMT to connect to the
migration source and migration destination database servers during a Technology Refresh
migration.

Figure 8: Source and Destination Database Connection Panels

Enter the host name, or IP address, of the source server hosting the database (Logger
or HDS).

Host Name/IP Address

Enter the name of the ICM/IPCC 5.0(0) or ICM/IPCC 6.0(0) source database.

ICM Database Name

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)