Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
How to enter the information required to connect to the migration source database server
Step 1
Click the appropriate field and enter the following migration source database server information:
•
Host Name/IP Address
•
ICM Database Name
•
SQL Server Port Number
•
Windows Domain Name
•
Windows Username
•
Windows Password
Step 2
Continue to the Migration Destination Database Connection panel.
How to enter the information required to connect to the migration destination database server
Step 1
Click the appropriate field and enter the following migration destination database server
information:
information:
•
Host Name/IP Address
•
ICM Database Name
•
SQL Server Port Number
•
Windows Domain Name
•
Windows Username
•
Windows Password
Step 2
Click Next to continue to the Backup Connection and Restore Location panels.
Note: While you enter the required data on this panel, clicking Next does not make the actual
connection. At this point the data entered is only checked for completeness prior to allowing
you to continue. The connection does not take place until after you start the data migration by
clicking Start Migration on the Migration Control panel.
connection. At this point the data entered is only checked for completeness prior to allowing
you to continue. The connection does not take place until after you start the data migration by
clicking Start Migration on the Migration Control panel.
Backup Connection and Restore Location Panels
The Backup Connection panel requires you to enter the information necessary for EDMT to
backup the migration source database during a Technology Refresh migration.
backup the migration source database during a Technology Refresh migration.
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 18: Enhanced Database Migration Tool for ICM/IPCC 7.0
Technology Refresh Migration Sequence