Cisco Cisco IPCC Web Option Installation Guide

Italic font is used to indicate the following:

italic font

•

To introduce a new term. Example: A skill
group is a collection of agents who share
similar skills.

•

For emphasis. Example: Do not use the
numerical naming convention.

•

A syntax value that the user must replace.
Example: IF (condition, true-value,
false-value)

•

A book title. Example: See the Cisco CRS
Installation Guide.

Window font, such as Courier, is used for the
following:

•

Text as it appears in code or that the window
displays. Example: 

Angle brackets are used to indicate the
following:

•

For arguments where the context does not
allow italic, such as ASCII output.

•

A character string that the user enters but
that does not appear on the window such as
a password.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering
additional information, see the monthly What's New in Cisco Product Documentation, which
also lists all new and revised Cisco technical documentation, at:

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication
(RSS) feed and set content to be delivered directly to your desktop using a reader application.
The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)